Our Commitment to Your Privacy
At GluQuo, your privacy is not just a policy — it is our core principle. We built GluQuo and GluQuoPro with a privacy-first approach. Your health data belongs to you and only you.
We do NOT sell, share, rent, or disclose your personal data to any third party. Period.
Information We Collect
Data You Provide
- Account information (email address, name)
- Health and glucose data from your CGM device
- Food and meal logs you enter
- Exercise and activity logs
- Personal preferences and settings
Data Collected Automatically
- App usage analytics (anonymized)
- Device information for app compatibility
- Crash reports to improve app stability
How We Use Your Data
Your data is used solely to:
- Provide the Service — Display your glucose readings, trends, and insights
- Personalize Your Experience — Generate metabolic insights based on YOUR data
- Improve the App — Fix bugs and enhance features using anonymized, aggregated data
- Communicate With You — Send important updates about your account or the service
We do NOT use your data for advertising, selling to data brokers, sharing with insurance companies, or any purpose other than serving you.
Data Sharing
We do NOT share your personal health data with any third party.
The only exceptions are:
- Service Providers — Limited technical partners who help us operate the app (e.g., cloud hosting) under strict confidentiality agreements. They cannot use your data for any other purpose.
- Legal Requirements — Only if required by law, such as a valid court order.
- With Your Consent — If you explicitly choose to share data (e.g., export to your doctor).
Data Storage and Security
- Your data is encrypted in transit and at rest
- We use industry-standard security measures
- Data is stored on secure, certified cloud infrastructure
- You can request deletion of your data at any time
Your Rights
You have the right to:
- Access — Request a copy of your data
- Correct — Update or fix inaccurate data
- Delete — Request permanent deletion of your data
- Export — Download your data in a portable format
- Withdraw Consent — Stop data processing at any time
Data Retention
- We retain your data only as long as you have an active account
- Upon account deletion, your data is permanently removed within 30 days
- Anonymized, aggregated data may be retained for analytics
Children's Privacy
GluQuo and GluQuoPro are not intended for children under 13. We do not knowingly collect data from children under 13. If you believe a child has provided us data, contact us immediately.
Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via email or in-app notification. Continued use after changes constitutes acceptance.
Summary
| Question |
Answer |
| Do you sell my data? |
NO |
| Do you share my data with advertisers? |
NO |
| Do you share my data with third parties? |
NO |
| Can I delete my data? |
YES |
| Is my data encrypted? |
YES |
| Who can see my health data? |
Only you |